I am surprised your meal came out wrong, as I know they use thermometeres to cook their stakes, to perfection. My experience has been, after complaining to the server, they will make it right!
Sorry, you had a bad experience, but I would have talked to the manager, as they are a good chain restaurant. IMHO
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"It doesn't cost "nuttin", to be nice".  MOM
I just want to do the right thing! Uncle Joe, (my hero).
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