What I'm trying to say is if you had a bad meal, if you weren't spoken to politely, if your appointment was missed, it doesn't represent a bad business. It shows mistakes can be made. Not every little disappointment in ones life should be aired. This forum should be for Villagers to warn others of a potential rip off, and inform others of solid companies that want to please. Too many wolves howling will cause everyone to not listen.
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