[Bonny]

Originally Posted by Happinow

On the other side of the coin, don't you want to know if the food is bad and service not good?? I'd rather know about these things and spend my money elsewhere. I know it's all subjective but when more than one person chimes in and has a negative experience then there may be something to it. Case and point....hubby and I went to a local place and on the first few occasions had really good food and service. On another occasion hubby had cold food. We told our waitress and she immediately made it right. I didn't see any reason to post anything negative on here. We have since gone back to the same place and the service wasn't that great but we understand that every day not everyone can be on their game. I think the bottom line is if just one person has an issue with a business then it may be just a bad day for the business and if several people complain then there may be a problem. I don't know....that's just my take.

Yes, I agree, I like to hear legitimate complaints.
It's when someone says something like a group of 8 us went, no one was happy, everything was bad and then complain cause their meals weren't comped and none of them are ever going back.