Quote:
Originally Posted by dewilson58
Like any open forum, there is good and there is bad, there are positives and there are negatives.
That is the nature of an open forum, otherwise it's a censored format and then the usefulness is limited.
Regarding reviews and recommendations: Discount the top 10% and discount the bottom 10%...........the remaining 80% will be reasonably close.
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The o.p. is right....nothing good comes from a business being harmed by
false rumors and complaints. Sometimes they earn the bad reviews, and often, customers HAVE told management and some do not care. Those apathetic managers are the reason why bad employees are allowed to continue.
And this quote above in bold/amber is right, too.
Just because we read something here doesn't mean we swallow it hook, line and sinker. We do have other sources of information, like our own experience with a place that is a
pattern of service and food quality, not just one or two bad days.
It is the mark of an educated mind to be able to entertain a thought without accepting it. --Aristotle