[kaydee]

One would think that all the Beef O Brady's in the area would be the same but they are not. My husband and his 15 golfing buddies had a terrible experience a week ago at the Colony Beef O Brady's. The 16 guys arrived @ Beef's and were assigned a server. One of the guys requested that all of the beverages be on one check as that bill is paid for out of a pool the guys have for the drinks and that they all would be eating & those orders would be separate checks. This has been done for many many weeks with this golf group at every place they've gone to after golfing. The waiter indicated that no way would he be able to do the drinks on a bill by itself that it was just too confusing to do that. The guys requested to see the manager as the waiter got huffy & said he just wasn't going to put the drinks on a separate bill. The manager refused to come out and address the situation. One of the guys went to the kitchen area and spoke calmly to the hiding manager explain the situation with the check as well as the rude waiter and the managers reaction was " sorry"! Needless to say the group chose not to stay and eat as planned. Beefs & the server lost a good chuck of money that day as all 16 guys left. Very poor customer service and very poor management. By the way, NEVER has Beef's on 42 or Southern Trace treated these guys badly...just the opposite, ALWAYS great service & great food with the server getting tipped very well.