You can at anytime call and ask the nurse to check with the patient to see if it is okay to release medical information to you over the phone. When the patients are registered for surgery they are given a passcode that the patient can deliver to whoever they want information to be given too.
This happens all the time in the hospital. Family calling and checking. Designate one family member to get the information. Nurses don't have time to deliver the same messages over and over to multiple family members.
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