Quote:
Originally Posted by 784caroline
Made arrangements about 1 month ago for TLC House Washing to power wash our house and they told me they would be out first thing about 7:30 in the morning. I said OK. Well today they showed up on the day scheduled, but at 6:45 am. I went out to greet Jeff just saying they were there fairly early. SO far no problem. Then I see him in the back and I said I wanted to take out the screens..he said they are normaly out before we come. I said they would have been if you came at 7:30 rather than 6:45. It was like a BIG issue with him that I wanted the screens out!!
So I started taking the screens out and next thing I know he comes by and said he could not finish the job for he was here already 20 minutes and had nothing done. I could not believe it..NOW it is only 7:10am and he is already collecting his stuff to put back on the truck and they were out of here by 7:15.
We have used this company in the past and been pleased with their service, but today He certainly had a BAD day. Talk about NOT being customer friendly..and he leaves me without a washed house and half of my screens are now on the ground.
Bottom Line: There are just too many power wash companies I can call rather than get a lecture at 6:45 in the morning
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I don't blame you for being upset and it sounds like they started off the day on the wrong foot. Like you said, there are many companies out there to choose from without all of the trouble.