[samhass]

I use Bates and think they do the bare minimum. Even though we pay for fertilization, we still pay the lawnmower service to feed the lawn a couple times a year. Bates does keep roaches out of the house, but the lawn portion of their care leaves much to be desired. I also end up feeding our palms and fruit trees because what Bates supplies simply does not do the job. As for the service people Bates sends out, we have Al, and he is a decent, kind man.