Quote:
Originally Posted by ladylake1
Sorry you have had that experience but I have had Bates for years with no issues. They have come back in a reasonable amount of time if there were something additional to take care of. We are on only our second tech and both were professional and courteous. I don't believe there is any company that can please 100% of us 100% of the time. I had bad experiences with companies that received rave reviews on this forum and ate poor quality food from restaurants that were rated highly. I guess we just have to take our chances and if it doesn't meet our standards just make it a lesson learned and move on.
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Agree, but I don't think not having crab grass and weeks in my lawn is a
reasonable expectation. I also don't believe it should take two weeks for a
tech to come out to address the issues.
Hope your good luck continues, but as you suggested I am moving on.