Quote:
Originally Posted by KathieI
I saw that also, Skip. Been there a few times, I like the food and I get good service because I know a lot of the wait staff, but I've seen many others very dissatisfied. Whole families have gotten up to leave. Its too bad, what do we have to do to get some professional servers???
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I think what we need to do to get professional servers is to start with professional management that trains employees well, then treats them with respect and pays them well.
I kinda think that should come before management treating customers well. If the waitstaff is trained to be efficient & courteous, management will deal with few customer complaints. JMO
We only went there once (high season), and the service was very good. But we went for an early dinner (4:30) and were out before the lines were out the door.
It would be so much easier on everyone if TV restaurants would take reservations.