[Chazz]

Originally Posted by ladylake1

Same thing happened to us. Centurylink told us they were not responsible as work was done by "contractor." Now trying to get someone from company out here to fix my irrigation system. So not right!!!!!

That's certainly not ethical, on Centurylink's part, and I doubt it has legal merit. Whether the damage was caused by Centurylink workers, or their contractors, it is their responsibility. I would push back on this issue and, if you don't get satisfaction, at least consult an attorney.