[Talk Host]

One of the more difficult things about moving to a new place is finding a car dealer you can count on. The old ones "up north" are a thing of the past.

It is time for us to trade cars. For years, I have driven Cadillac products, so we went to Sullivan in Ocala. After some considerable time with a salesman (who had been there only two weeks and would not stop talking) a man identifying himself as "The Sales Manager" came over and asked if we had driven the vehicle we were looking at. I said "no" that I didn't need too because I am very familiar with the product." He insisted that we have to drive it that we would "fall in love with the ride." I said, "I don't fall in love with the ride, I fall in love with the price." His response was "YOU ARE IN THE WRONG STORE."

My wife and I said, "oh, sorry," and we walked out the door. Because what we perceived as extreme arrogance, we will never again darken the door of Sullivan Cadillac. If any of our friends suggest that they are going there, we will relate this story.

Sullivan Cadillac is free to respond to this post. I hope they do. I would love to hear the rationale for the seeming arrogant attitude they have toward customers. Business must be very good at GM.

BTW, We went over the Ocala Lincoln/Mercury, got a great deal along with a great attitude and we take delivery of our new SUV today.