Talk of The Villages Florida - View Single Post - Comcast: Has your bill gone up?
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Old 10-08-2007, 10:54 AM
aford aford is offline
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Default Re: Comcast: Has your bill gone up?

We also have Dish in what they call a bundled package. Phone, TV & high speed internet.

We had some problem with our satellite going out when it rained. They just came out here this morning and put a new part on the dish which is said to be new & better. The other one went bad, probably from the lightening we get.

The only thing I did not like was they wanted us switch to their email embarq. They kept saying and emailing that embarq will not support earthlink and that you had until Oct 31 to switch over to embarq. They made it sound like their system would not work with earthlink. What they did not tell you is basically you can still keep your earthlink account as long as you pay earthlink for it yourself.

I did not want to switch my email address. It is a big problem. So I am going to pay earthlink myself. I don't have any problems getting on to my email account with earthlink from any computer when we are away from home.

But I love Dish service and their high definition satellite.........too bad we all lost Clear Link. Their service was fantastic, heck they would even answer questions about your computer connection problems even though it was not their responsibility. And there was always a female human voice answering the phone when the cable was out. Well maybe some of you got a busy signal. But she was the only one there working on the problem. That Clear Link female suppervisor Christine would come into the office late nite and reboot the system when the electric went out and then came back on and take the phone calls because the tecs that were on call could not be reached.

The cable does not come on by itself as one would think it does. Your electric comes on but now somebody has got to, I'll call it reboot the satelite. I know this for a fact because she is my daughter. She had an unbelievable dedication and love for that job. Most of all she loved her clients.