Our property is a rental. We pay for the guests Resident ID's. They are given instruction to go to Sumter Landing Sales Office. Two weeks ago the guests didn't pick up their passes, went to the pool, and hopped into the water. They were asked to leave when they walked to their towels and couldn't produce an ID.
The guest immediately contacted me and I resent the email instructions to them. The info is also on the fridge and their welcome bag, but that's a discussion for another thread. They went to the Sales Office and went back to the pool. They again were asked to show ID. I don't know if they were in or out of the water.
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