Quote:
Originally Posted by buggyone
There was a post earlier where someone said they had about the same encounter at TooJays and the manager asked the person with the dog to leave - and they did. Doesn't sound as if there is a sound policy on the matter.
Anyhow, the manager can ask if it is a service animal and what it does for the person. The manager cannot ask the person what kind of disability they have.
When the manager told you he could be sued if he asked, did YOU get up and leave AND tell the manager he lost you as a customer?
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Probably a different manager on duty at the time. Apparently service dogs don't have to have an identification tag on them. I think they should for the comfort of everybody concerned.