To the OP:
The poster who referenced the fact that Yamaha is clearly aware of what its dealers are doing is spot on.
When sun roofs started being pushed 7 years ago i purchased one. My batteries didn't last 1 1/2 years . The Dealer and the Mfg both claimed the warranty as breached because of the sun roof. The guy who installed the sun roof worked for this mfg for years. he called and exchanged blueprints with them they told him the sun roof would enhance battery performance. I tired quickly of the run a round and promised they would never get another $1 of my business
You are obviously getting the run around and both the mfg and dealer know that golf carts in TV are normally set at 20mph which is legal
I can't believe that going from 15mph to 20mph affects the performance of this cart. if it does then it must be junk and that is what I would tell them.
You are correct on BBB they are absolutely worthless.
Personally I am not enamored with Yamaha and I would search out an independent cart repair shop to fix the problem.
Then if you desire file a small claim based on the costs of repair and any other incidentals the county clerk explains can be claimed. Be sure to name both the Dealer and Manufacturer as defendants. The county clerk will mail the small claim to the Mfg and since you will need their address for the claim it will be readily available to the clerk.
I am sorry you are getting hassled.
Good luck
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