Talk of The Villages Florida - View Single Post - Yamaha and "Carts and Clubs of Ocala" refusing to honor their warranty
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Old 05-18-2014, 02:43 PM
iaudit iaudit is offline
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Quote:
Originally Posted by Spectreron View Post
Ted blew up on me also when I had tire out of round problems on a month old cart (Carts and Clubs). When I kept pressing for new tires both Ted and his Son-in-law gave me the standard (You think you bought a Cadillac, it's a golf cart) excuse. Then I called, asked to have Ted return my call. He did, my wife answered, his words were "Can I speak to the a__h___!"
I've talked with 4 other dealers about this and every one of them said "It was the guy from Carts and Clubs wasn't it ? We hear that all the time. " Ted finally agreed to give me new tires and told me "That's it, when we change your tires we're done with you. " Of course the cart still bounces like a basketball but I'll pay someone else to fix my problem.
I'm very disappointed with my cart (6 months old and I have less than 200 miles on it because it is so annoying to drive, rather just take the car). One of the reasons I chose TV was the golf cart aspect and it is sad that I have an $11,000 cart that is no fun to drive.
Buy your cart from C & C, I just hope for your sake nothing goes wrong, unless you like being called an A-hole.
I had the same problem with out of round tires when I bought a brand new 2007 Club Car from Cart World. They sent out a mechanic who weighed about 400 lbs and could barely get behind the steering wheel. Said i can't feel anything as my brand new leaned to one side as he drove it down the road. Ended up that I had to call the local distributor of Club Cars who told me they were having this problem with a number of new carts and had Cart World replace the tires. Got very little help from Cart World and would never go back again to them.

Last edited by iaudit; 05-18-2014 at 11:08 PM.