I've had the clutch issue also and finally forked over the $ 225 plus 13.50 tax for a total of 238.50 Last week we decided on filing a complaint with Seniors vs. Crimes and they were useless also. They just called & talked to Paul at C & C and got back to us with an explanation from Paul that we had already heard. BB bureau won't do anything & it would cost more than $250 to file a claim in the small claims court.You see they've got us and they know it.