Talk of The Villages Florida - View Single Post - Luigino's....Never Again!
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Old 05-19-2014, 04:57 PM
kenneth1 kenneth1 is offline
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Default Luigino's Restaurant in Spanish Springs

Our party of 8 had reservations on Saturday evening. The restaurant was only half full, yet the service was horrible, and none of us would return after our disastrous evening which was almost 3 hours long. After getting our drink orders 30 minutes after seating, we were ready to order; the waiter said he would be right back. 15 minutes later he returned with water, served to half the table, then started shouting across the restaurant to another server, put the tray down, and returned to finish 15 minutes later. Twice we said we were ready to order and he said he would be back. One of our guests went to talk with the Manger and he walked away; she approached him again and he said he would take care of it. He offered a round of drinks to 5 of us, and left. Our waiter returned to take orders and commented, "I guess I'm not fast enough. I'll take the orders, but someone else will finish." After 2 1/2 hours, we were finally served our food (by the same waiter). One guest resorted to pizza as they had run out of veal; it was served burned - but after waiting over 21/2 hours for food, he opted not to wait for another to be baked. The bread was hard, stale, and cold; we asked for fresh bread and it was served hard, stale, and warm. Only one guest enjoyed his meal. This was a first-time visit for 6 at the table and all agreed that the food, service, and attitudes of the staff and manager rated the restaurant a D-.