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Originally Posted by neilbcox
We have been a long term Cracker Barrel customer even dating back to the early 1980's when they had less than ten stores...Knoxville TN.
Eight family members visited yesterday for an early dinner. We all were so disappointed in greatly reduced portion control!
I had a 4 veggie plate...I had a sweet potato the size of an egg, maybe three table spoons of green beans, small bowl of salad and a small fruit salad with had 3 strawberry halves and 2 one inch squares of pineapple.
Complained to the manager and he said that he has received many complaints but portion control is managed at corporate headquarters. He give us a certificate for two free meals. I will go back and eat both the meals by myself...maybe I will leave full this time.  |
The food there is not as good as it was a couple of years ago. Perhaps management, here or corporate, does not realize the power we Villagers have when it comes to restaurants surviving or closing their doors. Many, many restaurants have come and gone in the 16 years I have lived here, all due to poor food quality, not enough of it, or staff who are there just to get a paycheck and tips. Both Dairy Queens closed and I felt it was due to the inconsistent portions. When they first opened my blizzard reached beyond the top of the cup. Toward the end, there was a good inch or more of cup showing. You can try to fool us once and you may get away with it. Try it more than that and you will not see many of us in your establishment again.