Talk of The Villages Florida - View Single Post - You, the "provider" and the computer....
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Old 05-29-2014, 10:50 PM
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Quote:
Originally Posted by CFrance View Post
My doctor, if he has to turn his back to me to type on the computer, will stop, turn around in the middle of it all, and apologize for "having his back to me." In different rooms, he is facing me while on the computer, and we are talking. It's not that big a deal for me because he makes sure that every question I have is answered. He also walks me out to the front desk. I never feel like I'm a number. It's very pleasant.
My present doctor does the same thing.

However. my old doctor gave me the impression that he was becoming less familiar with my history and was concentrating on his computer. He made several mistakes that verified he wasn't listening to me. if I didn't move to FL, I would have fired him...... wait... I did fire him!!!

Getting info from a patient is more enlightening, than typing into a computer. This particular doctor was more concerned about his time, and what he had to do than caring about the health, of his patients. Doctors want you to respect their time. they should be aware that some patients value their own time and familiarize themselves with the patients records, before entering the examining room. It's a two way street. as it's not all about them!!!! IMHO

Doctors seem to forget their patients are their customers. They are so use to getting monies from insurance companies, that maybe they are confused about whom they need to please.

Just sayin.......
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