Unless I read it wrong the OP wants to go 20 MPH on the golf cart. That is about right. We just had our Yamaha in for service with the Villages Golf Carts and they had no problem setting ours to go 20 MPH. Before you take it in take the cart out on a completely flat road and floor it. If it doesn't get up to 20 I would guess they would happily adjust it for you so that it does do 20. If you don't have a Yamaha maybe the store where you bought it will do it under warranty.
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