[TOTV Team]

Originally Posted by Waverunner

We joined this forum late last year, around the time we purchased our home in TV. We hired a contractor, based on the great reviews that were on this site. We personally had a less than satisfactory experience. About two months later, we saw a negative review for this contractor, and, at that time, we decided to add to his review about our personal experience. Others then added to the thread, countering our experiences with their positive experiences. Even the contractor added his experience with both (negative) reviewers.

That posting is no longer on TOTV. The threads were civil and to the point, (no abuse), so we have to wonder, if a contractor gets a negative review on TOTV, how it disappears, and, based on that, if you do a search, whether you actually get both good and bad reviews. I love this site, but it makes me want to do a lot more research before I hire a contractor.

Per the site rules and terms of service and the instructions on the Contractor and Service section a new user must have at least 10 post before commenting on a contractor or service or the post is removed. This is to ensure some level of credibility vs. a disgruntled employee posting as an unhappy customer. The more post a user has the more credible their comments will be taken.