[dillywho]

Originally Posted by dbussone

Right on! More space does not necessarily eliminate numerous potential bottlenecks. These include (but are not limited to): triage, volunteer receptionists with no medical training, staff shortages, physician coverage, physician extenders, and poor processes that are within and without the ER such as lab and radiology.

Unless labs and radiology are set up on a one-to-one basis (totally cost prohibitive, by the way), it will always take time which does not equate to "poor processes".