Everyone, thank you so much for your replies - greatly appreciated. Alanmcdonald, I am so sorry they put you through that process. I want the Villages channels as well which I believe are only with Comcast -- that's actually the driver of the change. And the remote but if it were not for TV channels, I would spend the time trying to learn the Brighthouse remote based on everyone's feedback. Like all of you who have or had Comcast service, I get a lump in the pit of my stomach when I have to call them. Thanks everyone!
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Best,
Sunshine Shelly
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