[graciegirl]

Originally Posted by Villages Kahuna

I've been a DirecTV subscriber for well over ten years. I've never done the direct comparison of their channel lineup compared to the Dish Network, but I've heard that DirecTV's is more extensive. Similarly, I've never done a comparison of cost. I think they both have the bigger DVR's that can record five programs at a time. They just call them different names.

To me a major point of differentiation is DirecTV's customer service. Their's is 24-7 with knowledgeable U.S.-based reps. Dial their number and there is seldom a wait to get to a friendly, knowledgeable tech support person.

I subscribe to an extra cost tech support and equipment replacement program--I don't know what it's called, but it costs less than ten bucks a month. With this program, they seldom hesitate to send out a rep on a truck to fix your problem, most often the next day. In addition, you can get all your equipment replaced with the newest, upgraded equipment at no cost every two years.

As far as the "weather interruption" argument, I think that criticism is baloney. Yes, when there's a driving rainstorm you're signal will be interrupted. But you can almost look out the window and predict when the rain subsides that your signal will return. Interruptions are measured in minutes, definitely not hours. And besides, why wouldn't one watch all those programs they've recorded during such interruptions? That's what we do.

My vote is a strong one for DirecTV.

We agree.