[villages07]

Originally Posted by PennBF

It was built in 2006 and had we been advised by The Warranty Dept that there was a problem with the building (e.g. defective shingles) which they had always been aware of we would not have any problem with the Warranty. Both Owen's and The Warranty Dept. elected to delay and/or waited for the home owner to find out which was, as I said "shameful" on both parts. As I understand it they (Warranty Dept) was allegedly asked to alert all owners who had Oakridge Shingles to let them know so they could take action BUT they refused and so they would wait for the Home Owner to find out. After all the Warranty Dept. was resonsible for The Villages homes ! The home owners would have to fight for justice against those with almost unlimited funds and probably Attorney(s) on retainer. It's a classic case of the "little guy" being abused by Corporations and less than fair representation from the ones they were relying on. At this point it is not really the costs but the principle. We paid for our labor and will go on with life but again have lost some more respect for The Warranty portion of The Villages, the Management who was aware of what was going on and of course the fairness of some Corp's.

PennBF.... I thought the recall/issue for roofs affected houses built from 2007 to 2009. You say yours was built in 2006. This is for the problem with granules coming loose prematurely.

There was an earlier, smaller OC roof issue for houses built in 04-05. It was either a warping or glue problem, as I recall.

I've been watching this issue since my house was built in March 06 but so far haven't seen or heard of any problems in my neighborhood. I called warranty a while back and they said I would be contacted by OC if there was a problem.

How and when did you know you had a roof problem?