On June 23rd, I made an appointment to have television programming added to our existing internet service. The installation was scheduled for today between 8 a.m. and noon. At the time I placed the order, I asked for the installer to be here as early as possible. The same request was made yesterday.
At noon, I called CenturyLink to find out why the installer had not arrived or called. Of course, I got the run-around, got put on indefinite hold, etc., etc. I gave the installer 15 more minutes to arrive, and he did not. When he did call at 12:35, I told him to make sure the installation was cancelled.
I am not interested in having a satellite dish on my roof. So, should I just go with Brighthouse, who is more expensive by about $10/month, or should I try again with Century Link? Another provider (south of 466A)?????
Any helpful suggestions are appreciated.