The fact that they did not call is surprising. I have internet through CenturyLink and they arrived within the window they stated. I would be inclined to call again but I would certainly make sure they wave any (and all) installation fees, etc. as they failed to keep the first appointment.
If you decide to go with satellite, you might be able to go with a pole mount by the side of your house. I say this because I prefer not to have non-roofers putting holes in my roof.
Quote:
Originally Posted by facs50
On June 23rd, I made an appointment to have television programming added to our existing internet service. The installation was scheduled for today between 8 a.m. and noon. At the time I placed the order, I asked for the installer to be here as early as possible. The same request was made yesterday.
At noon, I called CenturyLink to find out why the installer had not arrived or called. Of course, I got the run-around, got put on indefinite hold, etc., etc. I gave the installer 15 more minutes to arrive, and he did not. When he did call at 12:35, I told him to make sure the installation was cancelled.
I am not interested in having a satellite dish on my roof. So, should I just go with Brighthouse, who is more expensive by about $10/month, or should I try again with Century Link? Another provider (south of 466A)????? 
Any helpful suggestions are appreciated. |