I've had Century Link internet and home phone since August 2011, never have any problems. I do remember initially the installer was late, but then when he arrived he said they'll be no modem, your internet connection plugs directly into the wall jack. He asked where would I like a double wall jack, one for phone and one for internet, I told him at the end of the bar. Never have any outages with either.
I would of gone with their Prism TV except for the fact I want my NFL Sunday Ticket, which only Directv owns the rights. My neighbor just switched to Prism and they actually have about 15 more channels in HD than Directv, but for now I'm staying with Directv until this season is over. Their contract with the NFL will expire, so I'll determine based on that.
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