I was double billed for MLB add on- ( it is baseball, $199 for entire season) I called last Friday.. talked to Philippines - she put in a ticket and said I would get call back from Tech to correct.. I called back on Tues this wk.. still no callback..Today I took bill into office on 441- she can't correct but accepted payment less the $199 double charge. but could not correct nor tell me how much to deduct for extra taxes.. I wonder if I will EVER get a call back .. can't wait to see my next bill. Hopefully, it will not scare me as much as this months.
their customer service is so so so SO bad..
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