Talk of The Villages Florida - View Single Post - Help needed with Comcast
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Old 07-18-2014, 10:20 AM
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livsea2 livsea2 is offline
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Default Comcast problems

If you ever have a problems with comcast over a billing or service issue file a complaint with the state public service commision. Not only will you problem be remidied the same day but also without the run around and BS of dealing with their incompetent customer service employees. I had a problem with them as a snow bird and them messing up my billing for months each winter, two years straight. After the second identical episode the manager (you deal with a manager of public service complaints with in an hour of your complaint) the manager gave me a $50 a month discount for my troubles. When I asked for how long he said "from now on". It lasted about 9 months until I moved down here perminately. File a complaint wait about an hour or so, a manager will call you and reslove your problem right away!
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