HARDWOOD FLOORING BLACK SPOTS
The rest of the story , part 1
About nine months after the flooring was installed I/we began to notice that some of the boards were beginning to show black on the top. I believed that this was a water leak and called my insurance company. They sent out and independant leak detection company who concluded that after many tests both inside and outside the home there was in fact no water coming in from the outside (documented) . I then called the installer who came and looked at the problem and declared he had never seen this before.
The insurance company denied the claim which I challenged and they sent out another leak detection company to find out where the damage was coming from. This company was here less that five minutes and went out to his vehicle and came back with a device that measures moisture , as he stuck the needle reading point into the seam between the sections of the flooring it indicated a very high level of moisture, after futher testing it was determined that the moisture was coming from a "vapor seal leak) . up through the cement slab and into the flooring causing the mold and corrision of the hardwood flooring (documented). I then called the Villages warranty department and they agreed to meet with the cement slab installer here in the Villages . When both these gentlemen arrived I showed them the documention from both leak detection companies . After they surveyed the flooring problem the cement slab company representative denied any fault and the Village warranty representative agreed and put the blame on the installer ?,
The installer in good faith tried to fix some of the black boards , it did not work nor solve the still existing mold and black spots.
More to come on this problem later. Stay tuned.7/18/2014
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