Quote:
Originally Posted by Iliketorent
I saw a property number listed on the HPM site. It looked like something I would like to rent. I spoke to a person at HPM and the property sounded good. I gave them a deposit over the phone and they said they would send a confirmation in the mail. When I received the confirmation, they did not indicate the address of the property I was renting or any information relating to a specific property. I called them back and asked what property was I renting, and they refused to give out the information, and said you will find out when you check in. I needed the information to set up other things such as a golf cart rental, newspaper delivery,etc. I tried every other way to have them give me the information, but they still refused. I had no other choice but to cancel and have the deposit returned. I would think the owners of The Villages would be ashamed with actions and attitudes of the people who run this business. Not a good rental company in my opinion. I would stay away from them.
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THEY ARE NOT PART OF THE VILLAGES BUSINESS. We had a horrible experience with them and I would never recommend anyone use them.