We got DirecTV through... DirecTV! Why did you go to Century Link? Was it a bundling issue? Our installation was flawless, and we've never had a problem with customer service. We switched back and forth between TV and MI without any problems except one time, when we returned to MI and found the Orlando stations on our MI television. It was fixed immediately.
There are a few companies that have served us well down through the years, and haven't fallen down on their service. DirecTV is one. Sprint is another. I guess you have to search around till you find something that matches what you want.
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It's harder to hate close up.
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