[Martysmom]

We took our dog into Villages Pet Villas on LaGrande Blvd after having it recommended to us by a friend. We thought it looked nice and clean so we decided to try it. Our dog has skin allergies so we bathed him at home in his special shampoo and gave him his 10 minute soak. So, when we took him in for grooming, there was no bathing involved. We were told it would be about an hour. We specifically told the groomer NOT to shave him, just trim him up. We went home and after 2 phone calls from them saying he was done when he wasn't (the receptionist got us mixed up with another client) resulting in us driving down there twice and having to go home, 4 1/2 hours later he was declared done. The end result was our full coated Cocker shaved down to the skin with not only clipper marks all over his face and back but clipper burns on his legs, ears and tummy. He is now on medicated spray for the burns and an antibiotic. I know some people here sing their praises but for us, we will never ever go back.