The carpet installed by TV at the time of build is simply awful...cheap carpet, cheap padding, but ooks good when new. I've had my hous 2 1/2 years and had the carpet cleaned twice. Both times told by cleaners (different ones) that the problem is the carpet, not us, which I was glad to hear since we wear slippers in the house. Many of my neighbors have ripped out the carpeting and either tiled or had engineered wood installed. I have carpet in the bedrooms only, and I hate it. Will wait another year or two and replace. It's not you!
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