Bonnevie, your note was real timely. I received my August bill and it had an annoying problem. Last month they told me to pay a certain amount and ignore what was on the July bill. I did. This month I received a bill that included an amount they said I did not pay in July (which was the amount they told me to pay and they added $9.50 late fee. I have not had a late fee on a bill in the last 50 years. This morning I went to the Direct TV office in The Villages, set up one of their plans which I wanted and they will install the system on Thursday and I will return the Comcast hardware. A value of TOTV is that I also sent out a note this morning asking who had Direct TV and how did they like it. All came back liking it. That did it..I ordered Direct TV and am throwing Ccmcast out. I have had Comcast for quite a few years and they have always been terrible including Customer Service.
