Casita37: This is exactly what Comcast counts on. God knows I have spent alot of years not changing because of the disruption it makes to our lives. It took what I think was allegedly close to fraud to cause me to leave and I am very happy that I finally took the right step. Comcast counts on customers being reluctand to change and they have made it an art to know how far to stretch them. It is no wonder they were voted the 2nd worst customer service company in the nation. Pretty much says it all.
