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Oh no, I'm jumping on the I hate Comcast bandwagon again. Since I last replied to one of these Comcast threads, and it was maybe only a month or so ago, I have had at least 3 issues with them. I won't go into the boring details of what they were but after several days without service I was told I would get a $20.00 credit for my inconvenience (no service and a lot of time with them on the phone). Also credit for the time I didn't have the service. Now do you think I received that? Nope, and it was no surprise to me. I saw the bill and really just didn't even want to open it. Not only did I not receive those credits but my bill was $25.00 higher. I thought nooooooooo please do I really have to call them. Turns out I went off the bundle in the same month - although I did not get my credits and of course they had no record that I was to get them. My bad of course for not taking the name of the person in the Phillipines who said I would get the credit but I was so burned out on that call I just didn't do it. I am now on a new bundle but believe me that took some doing and in all their Comcast-speak, I will be a few dollars less than my last bundle. Even they told me to pay the bill I have and wait for the credit on the next bill. They know their limitations. I would drop them but we will be moving to TV within the next several months so I will do my best to hang in there. I have been a Comcast customer for 15 years and what do you get for that? Nothing. On the other hand, we will have Brighthouse in TV. Yay. We had it installed in July and either I or they did not put us on a vacation hold so I received a bill for a full month. I called them, spoke to someone in this country, and was told they will now enter it in and to disregard the bill. I cannot wait for the day that I can tell Comcast that we no longer want their service.
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