Comcast is well documented as the poorest customer service cable company on the planet. I took all my equipment back and made a switch months ago.
However, from my experience with two cable companies here and two in Illinois sooner or later you find poor customer service from all of the cable companies. I don't care for government regulation but that may be the only answer to rising rates.
__________________
Most people are as happy as they make up their mind to be. Abraham Lincoln
|