I just got off the phone with Century Link for about the fourth time in the past year. It seems every other month they want to increase the rate and I have to call to remind them that my initial quoted rate was for 12 months and all they need to do is honor that rate. This time, I am 10 months in to my commitment, for CENTURY LINK to honor it's 12 month rate commitment they want me to agree to another 12 months. NO WAY would I agree to another 12 months with the billing nightmare Century Link has been and then the agent had the gall to say that she regretted I would not work with her about this billing dispute when I told her to cancel the account. And, OH by the way she adds there is $151.00 disconnect fee. Fat chance they'll see that... I would not recommend CENTURY LINK as they can't seem to keep their billing straight for even a short period of time.
|