I used the Panjo app for the first time today to sell an item, and I can understand why previous posters are frustrated. I know there are thoughtless sellers and buyers out there, but I also think there are some flaws in this app that may be fostering hard feelings where none were intended. I have used Craigslist and TOTV (before the Panjo app was installed) to sell items, so I assumed I could figure out the drill. I posted an item this afternoon and subsequently received private messages from two potential buyers. I responded to both messages and swapped phone numbers with the first responder. We completed the transaction face-to-face, and then I got on the computer to see if I could figure out how to mark my item as sold. Easy-peasy, right? Here's where it got complicated. While I was trading merchandise for cash, a third person had clicked "Buy It" on the website and had THEN messaged me. She was excited that she had "bought" my item and wanted to connect to arrange pick-up. Yikes. I checked the website and my item was indeed listed as SOLD, even though I had not entered that information yet. I messaged the third person and apologized for the mix-up, but who erred here? I think all four of the people involved believed we were doing business correctly. This app appears to have some cracks in it that are pretty easy to fall through, and a more readily accessible tutorial would be appreciated. (BTW, I looked for a tutorial before I started but didn't find it.)
|