Casita37, I could have written your note as I had about the same problems. I put off month after month calling and complaining about the amount I was being billed only to have them give me a $20 credit after hours on the phone. It was one abuse after another !! The straw that broke the Camel's back was this last time when they really went out of control. I had it, got in the car and drove to Direct TV office's and signed up. I have since talked to a large number of Direct TV users and it appears I made the right decision. I did hear a couple of complaints out of the many that gave me good reviews BUT none of their problems even came close to matching Comcast. The ones who have had minor Direct TV problems should sign up with Comcast and see what problems really are..!! .
