Last year my Mother got a call from Bank of America. I think it was the Fraud Department that called. They said that Mom notified them that she lost her card and wanted the new card sent to Texas -- we live in Michigan. BoA was alerted as the caller wanted a deaf alert on the card. Although Mom was 89 at the time, she didn't have a deaf alert on the card! BoA was calling to verify that she was the one asking for the new card. Obviously, she wasn't the one that made the call.
This was a card that was never activated and tucked away in a drawer in our office!! BoA thought it was an inside job as they knew her age and thought they might know other information about her! They recommended that she change all of her passwords and get new cards.
We also got Lifelock!
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Britton and Adrian, Michigan
Alexandria and Falls Church, Virginia
Back to Adrian and someday, our home in The Village of Charlotte
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