We switched from Comcast to Centurylink Prism almost 2 years ago. had Comcast for15 years in TV and early on looked forward to their high speed internet after suffering with AOL dial up service. Over time rates for Comcast seemed to increase every few months and after several discussions with their retention dept. was told no more deals. Switched to Centurylink and our bill for comparable service is about $60/month less. The rates are supposedly locked in for 2 years (not a contract). I was told after 2 years I could contact them to lock in rates again. Will find out if that's true in December. I have found the Centurylink call center reps and technicians easy to reach, very helpful and polite, not at all like what I had experienced with Comcast.
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