I tried to do the Windows 8.1 upgrade a couple days ago. It totally locked up my computer and asked for a password. I entered the password and it didn't accept it. I could not exit that screen, my computer was totally locked up. The control/alt/delete didn't even work. I called Microsoft and they said for them to HELP me fix their problem, I had to pay $109. Arguing didn't help so I hung up on him. I unplugged the computer and plugged it back in and it went back to the same screen. I unplugged it again and waited about a half hour. When I plugged it back in and turned it on, it asked if I wanted to open using Windows 8, which I did. Microsoft really pi$$ed me of and I have used them since windows started.
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