Unless there was some environmental issue heavy rain, etc running from a store with two bottles of cleaner in hands does look peculiar. Could be he also had items stuffed in his pockets? Responsible businesses invest in video equipment to protect their inventory and their customers and they actively use it The lack of concern/interest if aptly described by the OP by winn dixie staff/mgt speaks volumes. Perhaps their response was for the benefit of the OP so as not to alarm him nor to reveal what perhaps is a very active program to ID and stop offenders?????
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