I wanted to share this with TOTV in order to alert others to the alleged AT&T shell game. I visited the AT&T store in The Villages (Summerfield Store) in order to see what I could do to change my AT&T from a bundled Comcast with the Internet to AT&T phone and the $20 a month where you install a small box and attach it to your base AT&T in the house. Of course the Salesperson assured me it would only be $20. At the same time the Salesperson said they noticed I did not have a 2 year contract on my IPAD. Aah the start of the alleged shell game. He said if I signed up for the 2 yr contract I would receive a $100 credit. Heck, since I will have the IPad for at least 2 years it was a no brainer. Now go forward a couple of weeks and I receive my AT&T bill and in it was a $40 Activation Fee for the it would only cost $20 a month box and a $40 activation fee to process the $100 credit for signing a 2 year contract. I called the store to discuss with the Salesperson and of course he would not call back, I called the AT&T Customer Service and they said they understood and would give me a $25 credit against the IPad $40 charge. They are not even trying to hide the fact that we were ripped off and as we use to say were so brazen as to recognize I was only getting an $85 credit and that was that. Given where things stand I will stay for the 2 years but rest assured as soon as they are up I will move out of AT&T and I think all of this was an alleged shell game and meant to just add more greed to their policies. Regarding the $40 to activate the little box I will also look for other companies when the time comes since I am not sure what part of this was a rip off. Once in awhile a competitor will offer to pay out your balance to get you to move to them. I will watch more closely for that. Believe it or not this is not really a problem regarding money BUT the principle that I could be ripped off and could do nothing. Greed is just another form of abuse of the customers.
