Was a member in California, so was quite happy when Sam's opened here. Have had an occasional glitch but nothing like you've described. But it does sound like the experiences I've had with Costco in California.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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